PRIVACY POLICY

This Privacy Policy outlines the manner in which your personal information is gathered, utilized, and disclosed when you access delphinesevers.com or engage in a purchase on the website.

The processing of your data is carried out in accordance with the current legislation on the protection of personal data, including European Regulation No. 679/2016 concerning the protection of individuals with regard to the processing of personal data and Law No. 78-17 of January 6, 1978, in its current version, concerning information technology, files, and freedoms.

Delphine Severs cannot provide an assurance that the Website is completely free from viruses or other forms of malware that may potentially harm your computer system. Consequently, the Website owner absolves itself of any and all responsibility for any type of damage that may occur to users' computer devices due to computer viruses or any form of malware.

Delphine Severs also disclaims any liability for the services and/or information offered on external websites accessible through links on its Website. We have no influence over third-party websites and do not oversee them in any manner.

  • Upon your visit to the website, we automatically acquire specific details pertaining to your device. This includes data related to your web browser, IP address, time zone, and select cookies installed on your device. Furthermore, while you navigate the website, we compile data about the particular web pages or products you peruse, the sources that directed you to the website, such as other websites or search terms, and details concerning your interactions with the website. We classify this information, which is collected automatically, as "Device Information."

    We employ various technologies to gather Device Information, and these technologies include:

    "Cookies": These are data files that are placed on your device or computer, typically containing an anonymous and unique identifier.

    "Log files": These keep a record of actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

    "Web beacons," "tags," and "pixels": These electronic files are used to capture information about your browsing activity on the Site.

    Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific details from you. These details encompass your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collectively refer to this information as "Order Information."

    Within the context of this Privacy Policy, when we refer to "Personal Information," we are addressing both Device Information and Order Information.

  • We primarily utilize the Order Information we gather to fulfill orders made through the Site. This includes processing your payment details, arranging shipping, and delivering invoices and order confirmations. Furthermore, we make use of this Order Information to :

    -Engage in communication with you.

    -Evaluate our orders for potential risks or fraudulent activities.

    -Provide you with information or advertisements pertaining to our products or services, in accordance with your stated preferences.

    -Regarding the Device Information we collect, it serves the purpose of helping us identify and mitigate potential risks and fraud, particularly through the analysis of your IP address.

    -Additionally, it aids us in enhancing and optimizing our Site. This involves generating analytics to understand how our customers navigate and interact with the Site, as well as assessing the effectiveness of our marketing and advertising campaigns.

  • A cookie is a collection of data stored on your device's hard drive by your web browser when you access an online service.

    The cookies placed during your visit to our site do not personally identify you as an individual; they only identify the device you are using.

    Cookies do not store any sensitive personal information but rather provide information about your browsing to enable your device to be recognized in the future.

    Cookies do not harm your device but instead make tasks such as remembering your preferences, filling in certain fields, and tailoring the content of our services more convenient.

    The decision to allow or block cookie storage on your device is entirely up to you, and you can easily manage this setting.

    During your initial visit to our website, you will encounter a banner that offers you the choice to either accept or configure the use of cookies and the processing of your personal data.

    Your choices will be saved but can be adjusted at any time while browsing the site.

    You can make individual decisions to accept or reject cookies, or you can set a consistent preference for cookie rejection.

    Please be mindful that modifying these settings could affect your access to our content and services that rely on cookies.

    If your browser is configured to reject all cookies, you may not be able to fully utilize some of our services. To manage cookies in alignment with your preferences, we recommend configuring your browser settings while considering the intended purposes of the cookies.

    Cookies are stored for a maximum period of one month.

  • We disclose certain of your personal data to shipping companies for the purpose of delivering the items you have purchased.

    Furthermore, it should be noted that, on rare occasions and only as necessary to adhere to applicable laws and regulations, we may be obliged to share your personal data with authorized government entities and administrative or judicial authorities, upon their request.

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  • If you are a resident of Europe, you have the privilege to access the personal information we possess concerning you and request corrections, updates, or deletions to that information. To exercise this right, kindly reach out to us using the contact details provided below.

    You have the option to request us to disclose the information we hold about you. Additionally, upon your request, we are obligated to provide you with details regarding how this data was collected and processed.

    You have the right to seek the correction of any inaccurate or incomplete data pertaining to you.

    You have the option to request the erasure of specific collected data if any of the following conditions are met :

    -The data was collected during your minor age, within the context of the information society.

    -You wish to revoke your consent for the use of data collected under grounds other than the execution of the sales contract.

    -The data is utilized for marketing purposes.

    -The data is no longer required for its original intended purposes.

    -The data has been or is being processed unlawfully.

    You have the option to ask Delphine Severs to temporarily halt the utilization of your data while keeping them on record.

    In addition, you possess the right to submit a complaint concerning the handling of your personal data by Delphine Severs to the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés or CNIL).

    If you have any inquiries or wish to exercise your rights, please feel free to reach out to us via email at contact@delphinesevers.com or by sending a letter to the following postal address: Delphine Severs, 3 sente de la frette, Athies sous Laon, 02840 FRANCE.

  • We retain the option to modify our personal data protection policy, especially to align with changes in applicable regulations. If you are registered on our website and have an active customer account, you will receive prior notification of these changes via email, 30 days before our updated personal data protection policy becomes effective. You will have the opportunity to review the new policy and will be asked to confirm your acknowledgment.

    Using the website after the modification date implies your unconditional acceptance of the revised personal data protection policy.